Richard Casino Privacy Policy

At Richard Casino, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our services at Richard Casino.com. By registering an account or accessing our platform, you acknowledge that you have read and understood how we handle your personal data. We encourage you to review this document carefully before using Richard Casino.

Who We Are

Richard Casino is operated by Hollycorn N.V., a company registered under the laws of Curaçao, licensed by Antillephone N.V. under the Curaçao gaming regulatory framework. We act as the data controller for all personal information collected through our website and services. If you have any questions about our data practices, you can reach us at support@Richard Casino.com.

Information We Collect

When you register or interact with Richard Casino, we may collect the following categories of personal information:

Registration and Account Data

Full name, date of birth, and gender
Email address, phone number, and residential address
Username, password, and account preferences
Copies of identity documents for verification purposes

Financial and Transaction Data

Payment method details, including card information and e-wallet accounts
Deposit and withdrawal history, including Richard Casino withdrawal records
Transaction amounts, currencies used, and timestamps
Information related to Richard Casino bonus codes, promo codes, and promotional activity

Technical and Usage Data

IP address, browser type, device identifiers, and operating system
Pages visited, games played, session duration, and clickstream data
Cookies, tracking pixels, and similar technologies (see our Cookie section below)
Log-in activity, including Richard Casino login times and locations

How We Use Your Information

We use the personal data we collect for several legitimate purposes. At Richard Casino, we process your information to:

Create and manage your player account securely
Verify your identity and age in compliance with licensing requirements
Process deposits, withdrawals, and payments through our supported payment methods
Deliver bonuses, including the Richard Casino sign up bonus, deposit bonus, free spins, and other promotions
Communicate with you about your account, including promo codes and personalised offers
Comply with anti-money laundering (AML) and know-your-customer (KYC) obligations
Prevent fraud, abuse, and unauthorised access to our platform
Improve our services, website functionality, and overall user experience
Respond to your support requests via email or live chat

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity: We need your data to fulfil our obligations under the Terms and Conditions you accept when registering at Richard Casino.
Legal compliance: We are required by law to collect and verify certain information for regulatory and anti-fraud purposes.
Legitimate interests: We may process data to protect the security of our platform, prevent problem gambling, and improve our services.
Consent: Where required, we will ask for your explicit consent before processing specific categories of data, such as for marketing communications.

Cookies and Tracking Technologies

Our Richard Casino platform uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, analyse site traffic, and ensure our platform functions correctly across desktop and mobile devices. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, including the Richard Casino app and mobile experience. By continuing to use our services, you consent to our use of cookies as described here.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

Service providers: We work with trusted third parties who assist us in operating our platform, processing payments, and delivering customer support. These include payment processors supporting methods such as Skrill, Neteller, MasterCard, Visa, and CoinsPaid.
Game providers: We share limited technical data with our software partners, including providers such as Pragmatic Play, Evolution, NetEnt, and others, to deliver games to you.
Regulatory and legal authorities: We may disclose your information to comply with applicable laws, court orders, or requests from licensing authorities, including our Curaçao regulator.
Fraud prevention: We may share data with fraud detection agencies and identity verification services.

Data Retention

We retain your personal data for as long as your account remains active or as required by applicable law. Following account closure, we may retain certain records for a minimum of five years to comply with anti-money laundering regulations and licensing obligations. Once the retention period expires, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Richard Casino:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can ask us to correct inaccurate or incomplete data.
Erasure: In certain circumstances, you may request that we delete your personal data.
Restriction: You may ask us to restrict how we process your data in specific situations.
Objection: You have the right to object to processing based on legitimate interests.
Portability: Where applicable, you can request that we transfer your data in a machine-readable format.

To exercise any of these rights, please contact us at support@Richard Casino.com. We aim to respond to all requests within 30 days.

Security Measures

We take the security of your personal data seriously. Our Richard Casino platform employs industry-standard security measures, including SSL encryption, secure server infrastructure, and strict access controls. We regularly review and update our security practices to protect your data against unauthorised access, loss, or disclosure. However, no online transmission is entirely risk-free, and we encourage you to use a strong, unique password and keep your Richard Casino login credentials confidential.

Children and Minors

Our services are strictly for players aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a person under the legal gambling age has registered with Richard Casino, we will immediately close the account and delete any associated data. We actively use age verification tools as part of our responsible gaming commitment.

Restricted Territories

We do not accept players from certain jurisdictions where online gambling is prohibited or where we are not licensed to operate. If you access our services from a restricted country, we may be required to close your account and process any remaining funds in accordance with our legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you via email or a prominent notice on the Richard Casino website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to your privacy or this policy, please contact our support team at support@Richard Casino.com. Our customer support team is available 24/7 via live chat and is ready to assist you with any data-related enquiries.

Content updated: June 03, 2026